We are a research and strategy collective. We are interested in people, not consumers. We blend market research with the latest thinking from a diverse range of academic and commercial disciplines such as psychology, behavioural economics and design thinking to help our clients realise the full potential of their ideas.

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Our Principles

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We focus on people, not consumers

At house51 we think differently. The truth is that people don’t think deeply about most brands. We believe that research should focus on what is really important to people, and understand how brands, products and services can fit in with real lives.

Our principles are inspired by the latest people-centred thinking and practice across business, academia and policy making.

People are highly adaptive, intuitive and effective decision-makers. They may not be the rational ‘econs’ of standard economics, but they are not hopelessly irrational either. So, we deploy innovative approaches that help our clients develop better relationships, products and services for the real world.

Real world understanding is based on four key principles:

Happy!

People do things that make them happy

Easy!

Thinking takes effort, so people use shortcuts

Normal

People are herd animals, we are strongly influenced by what others do and say

Fair

People have an innate need for fair play, but what’s fair depends on context

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RESEARCH

Brand

The truth is that people don’t think deeply or even care about most brands. Yet conventional brand research tends to focus on overly rational and abstract metrics that matter to brands, but not to people.

We have deep experience working across the planning cycle for many of the world’s leading brands. From market scoping, brand strategy, CSR and positioning through to tracking.

Our work is differentiated by combining implicit and explicit techniques to understand both unconscious and conscious response. Our real world principles frame KPIs and targets in terms of outcomes that help brands understand what they are contributing to the pleasure and purpose of people’s lives.

COMMUNICATIONS

Our expertise is in early ideation, creative development and copy testing through to evaluation of in-market work.

Behavioural science tells us people are ‘cognitive misers’ with limited attention, thinking power and imagination . But there is no one-size-fits-all model. Depending on context, people differ significantly in their ability and motivation to process communication at an unconscious (System 1) and conscious (System 2) level.

So, we focus on maximising the potential of communications to win attention and drive brand salience by ensuring the work is fully calibrated to the psychological profile and real world behaviour of the intended audience.

SOCIAL

Our team combines commercial social research spanning diverse sectors including government, charity and not-for- profit organisations with academic research which focuses on applying the principles of behavioural economics to key policy challenges such as promoting healthy lifestyles and the post Brexit landscape in the UK.

INNOVATION / NPD

People find it difficult to think about the future, having a bias towards the present and the status quo. They are unreliable witnesses to their future needs and desires. These fundamentals of human psychology present significant challenges. It’s why many creatives and designers view innovation research with suspicion. Our work spans early identification of new market territories, through to concept and message testing, pricing and packaging.

In all cases we use a range of innovative methods inspired by psychology and design thinking to control for bias, make innovation tangible and ensure that new ideas and products reach their full potential in the real world.

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STRATEGY

BEHAVIOURAL LENS

No one wants to reinvent the wheel. Our network provides access to the latest thinking in behavioural science.

Our behavioural lens gathers insights and principles that are relevant to your brief. We use it to repurpose and unlock the full potential of your existing data and knowledge. It provides a comprehensive roadmap for future research and planning.

EXECUTION AND IMPLEMENTATION

The literature on behaviour change provides a wealth of evidence and case studies on what works.
We harvest this knowledge to identify precise implementation tools and create practical guides for execution.

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How We Do It

We deliver real world understanding through these approaches:

 

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Latest News

Here is a flavour of some of our latest news and thinking:

  • There’s much to do

    Our proprietary study provides a new perspective on ‘mindful consumerism’ and the trust that people place in their fellow citizens, political and business leaders and 60 of the UK’s top brands.

  • Trust is low

  • Politics is in crisis

  • People trust brands

  • Good citizenship?

  • Mindful behaviour?

  • Taking the lead

  • The innovation fallacy

    Talk of innovation is rife in market research, but is the industry’s gaze too focused on new technology? house51 thinks it’s time for a paradigm shift.

    This article featured on Research Live – read more here.

  • Multi-tasking may be cool, but it makes you a fool

    Behavioural Science shows that multi-tasking is a myth.  It makes us less happy and less productive.  Maybe tech should help us focus on doing one thing at a time.

    This article featured on Brand Republic’s Wallblog – read more here.

  • MR SUMMIT

    Find out more here

  • DIGITAL SHOREDITCH

    Find out more here

  • IIEX 2016

    Find out more here

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People

We’ve known each other a long time. We arrived at house51 via senior roles at leading agencies like Hall & Partners, HPI and Conquest. We’ve worked with many of the world’s most iconic brands and deserving causes including Coca-Cola, L’Oreal, Audi, MasterCard, NSPCC, Kellogg’s and BA.

We work together and with a diverse range of collaborators to provide our clients with new perspectives and a genuine alternative to the traditional agency model.

catherine
Ian Murray

ian@house51.co.uk
+44(0) 7960 943406

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Catherine Heaney

catherine@house51.co.uk
+44(0) 7974 112514

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catherine
Grant Bird

grant@house51.co.uk
+44(0) 7970 217230

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Our Values

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    Empathy

    ‘I think we all have empathy. We may
    not have enough courage to display it.’

    Maya Angelou

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    Life-Long Learning

    ‘Try to learn something about everything
    and everything about something.’

    Thomas Huxley

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    Collaboration

    ‘Every collaboration helps you grow.’

    Brian Eno

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    Simplicity

    ‘Our business is infested with idiots who try to
    impress by using pretentious jargon.’

    david ogilvy

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Contact Us

London Office

4th Floor
86-90 Paul Street
London
EC2A 4NE

Glasgow Office

272 Bath Street
Glasgow
G2 4JR

Get In Touch

hello@house51.co.uk